58 articles under Gas Bottles

• What is Patio Gas?

  Patio Gas is propane that is stored in green cylinders. It is ideal for outdoor living appliances, such as BBQ’s and patio heaters. Patio Gas cylinders are for outdoor use only and must not be used indoors.

• What can I use the 5kg Patio Gas cylinder for?

    The 5kg Patio has been designed to be light, easy to carry and convenient to store. It's the perfect cylinder size for small to medium sized BBQ's with up to 3 burners, providing enough gas for 14* BBQ sessions. They're also ideal for small table-top patio heaters and pizza ovens. *Based on a 3 burner BBQ with aside burner burning at full power (1

• What can I use the 13kg Patio Gas cylinder for?

    The 13kg Patio Gas cylinder can be used with large patio heaters and larger BBQs with 4 burners or more. They're also ideal for larger/floor standing patio heaters and for powering your pizza ovens.

• What can I use the 3.9kg Propane cylinder for?

    The 3.9kg propane cylinder has traditionally been used by hobbyists, plumbing and roofing trades and owners of small campervans and caravans where space is limited. This gas bottle's also popular with narrowboat owners.

• What can I use the 6kg Propane cylinder for?

    The 6kg propane cylinder is easily portable. It's fitted with our standard Propane valve and can be used for most small LPG appliances.  It must only be used outside and is best suited to caravan and camping needs. Offering a continuous supply of gas pressure on even the coldest days, you'll be able to enjoy the great outdoors whatever the season.

• What can I use the 13kg Propane cylinder for?

    The 13kg propane cylinder is the smallest of our bottles that're regularly used to power commercial LPG requirements, such as mobile catering, LPG generators, road marking and roofing equipment.

• What can I use the 19kg Propane cylinder for?

    The 19kg propane cylinder is widely used to power many commercial and industrial LPG appliances and burners. It’s primarily used by mobile catering vans.

• What can I use the 47kg Propane cylinder for?

    When there’s not enough room for one of our bulk propane tanks, you’ll have the option to consider 47kg gas bottles. Used by domestic and commercial properties, these are used for heating, cooking, and powering large commercial appliances.

• What can I use the 4.5kg Butane cylinder for?

    The 4.5kg butane cylinder is primarily used by lovers of the outdoors to fuel their portable camp stoves.

• What can I use the 7kg Butane cylinder for?

    The 7kg butane cylinder is suitable for powering smaller mobile/cabinet heaters as a source of instant heating that can be used indoors. It’s also used for small camping cookers during the summertime. If you’d like to extend your outdoor time into the cooler months, then the 6kg propane or 5kg Patio Gas would be our recommendation.

• What can I use the 15kg Butane cylinder for?

    The 15kg butane gas bottle is our most popular for providing instant heat for indoor mobile heaters.

• What is Butane?

  Butane is stored in blue cylinders and is ideal for camping, single burner cooking appliances & indoor portable heaters.

• What is Propane?

  Propane is stored in red cylinders and is ideal for domestic cooking and heating and commercial applications. Propane gas bottles must always be used and stored outside.

• Can Butane be used indoors?

  Butane can be used indoors but only with specially designed flueless appliances such as mobile heaters. For all gas burning appliances always refer to the manufacturers instructions to ensure they’re appropriate for indoor use. Please note, bottled gas should not be used in basements, residencies above a third floor or any residencies in buildings w

• What is the difference between Propane and Butane?

  The key difference between propane and butane is their boiling point. Propane can handle much lower temperatures, which is why it’s used in homes with outdoor storage. Butane, on the other hand, is better stored indoors as it doesn’t function as effectively in colder climates.

• What is the difference between red, blue, and green cylinders?

  A red Calor gas bottle contains Propane, a blue gas bottle contains Butane and a green gas bottle is Patio Gas which contains Propane.

• What is an LPG gas regulator?

  A gas regulator is a device that’s situated between the gas bottle and the appliance/s. It reduces the high pressure of LPG that’s inside the cylinder down to the very small pressure required to safely power appliances referred to as the operating pressure. 

• Why do I need an LPG gas regulator?

  The operating pressure for most appliances is far smaller than the pressure of LPG inside gas bottles. The regulator reduces this pressure down to the safe requirements to power the appliance. Many appliances in the UK come fitted with the appropriate regulator. If it doesn’t, simply refer to the manufacturers instruction manual to ensure you know w

• Where can I buy an LPG gas regulator?

  You can buy Calor branded regulators and view our Essentials range of approved equipment that we recommend to be used with our LPG gas bottles by visiting the appliance shop.

• Which regulator do I use for a 5kg Patio Gas cylinder?

  The majority of barbecues and patio heaters sold in the UK are supplied with a 27mm clip on regulator which is suitable for use with the 5kg Patio Gas cylinder.

• Which regulator do I use for a 13kg Patio Gas cylinder?

  The majority of barbecues and patio heaters sold in the UK are supplied with a 27mm clip on regulator which is suitable for use with the 13kg Patio Gas cylinder.

• Which regulator do I use for a 4.5kg Butane cylinder?

  This gas bottle has a unique value that requires a specific regulator. We recommend you refer to your appliance instruction manual to ensure you're buying the right size and type of regulator required to power your appliance.

• Which regulator do I use for a 7kg Butane cylinder?

  A low pressure 21mm clip-on inlet connection regulator should be used for the 7kg Butane cylinder.

• Which regulator do I use for a 15kg Butane cylinder?

  A low pressure 21mm clip-on inlet connection regulator should be used for the 15kg Butane cylinder. 

• Which regulator do I use for a 3.9kg Propane cylinder?

  It's recommended that you refer to the instruction manual for the appliance you're looking to power. This'll ensure you're using the right size and type of regulator required to safely power the appliance.

• Which regulator do I use for a 6kg Propane cylinder?

  It's recommended that you refer to the instruction manual for the appliance you're looking to power. This'll ensure you're using the right size and type of regulator required to safely power the appliance.

• Which regulator do I use for a 13kg Propane cylinder?

  It's recommended that you refer to the instruction manual for the appliance you're looking to power. This'll ensure you're using the right size and type of regulator required to safely power the appliance.

• Which regulator do I use for a 19kg Propane cylinder?

  It's recommended that you refer to the instruction manual for the appliance you're looking to power. This'll ensure you're using the right size and type of regulator required to safely power the appliance.

• Which regulator do I use for a 47kg Propane cylinder?

  It's recommended that you refer to the instruction manual for the appliance you're looking to power. This'll ensure you're using the right size and type of regulator required to safely power the appliance.

• What is an OPSO valve?

  An OPSO (over-pressure shut off) valve is a pressure-sensitive device added to a changeover valve that shuts off the gas supply to ensure that pipework and appliances aren’t affected by dangerously high pressure. Whilst all cylinder installations use a single-stage safety regulator as standard, the addition of the OPSO valve provides an enhanced lev

• What do I do if I smell a gas leak?

  If you have a gas emergency including a gas leak, suspected carbon monoxide, or gas supply disruption, please call our emergency line on 03457 444 999 which is open 24/7. If there is a fire, please call: 999.

• Can I keep the empty cylinder and make something with it?

  No. LPG is extremely flammable and even if the cylinder is empty, it still contains LPG vapours. Cutting the cylinder could lead to a fire and explosion with serious consequences. Tampering with a Calor cylinder is also illegal as it remains our property at all times.

• Can I store or transport cylinders horizontally?

  Calor gas bottles must always be stored and transported with the valves uppermost, and never transported lying down.

• Can I use the cylinder on its side?

  The only cylinders that can be used on their side are Forklift Truck (FLT) cylinders which are the liquid offtake 12kg and 18kg Propane cylinders. These have an arrow stamped on the base. All other Calor cylinders must be powered upright.

• How long will the gas bottle last?

  This all depends on how long you’re using the gas bottle for, the size of the bottle and the appliance you’re connected to.

• Are gas bottles best suited to my home?

  Gas bottles must be sited against a wall or building structure with at least 30 minutes of fire resistance. They must be positioned on firm, level ground in a well-ventilated area, where they are reasonably protected from accidental damage or interference and always remain accessible. Propane bottles must be stored outside, and not in cellars or bas

• How much does a gas bottle delivery cost?

  Delivery charges vary between our retailers, please check with them directly before placing your order. To find your nearest retailer, head over to our Retailer Finder.

• How long will it take for my gas bottle/s to be delivered?

  If you’re expecting a delivery from a local retailer, please contact them directly and they'll advise you on their delivery timescales. Once you've ordered, you can find their details on the email we send you. If you’re ordering online, expected delivery timescales are displayed during check-out. Please note that, due to extreme weather conditions a

• What is a Cylinder Refill Agreement (CRA)?

  When you purchase a gas bottle from us, you also purchase a Cylinder Refill Agreement (also known as a CRA). This is an agreement between us (Calor) and you (the customer). The cost of a CRA depends on which gas bottle you’re buying and which category it sits in. You can exchange your gas bottle for any gas bottle within the same category. If you ne

• Can I exchange a bottle that isn't owned by Calor?

  We only offer gas bottle exchanges and refunds if the gas bottle is owned by Calor. You can find a list of all Calor owned gas bottles below. Please bear in mind that if your gas bottle is not Calor branded but listed below, we’ll exchange it for a Calor branded gas bottle.    

• Can I exchange my gas bottle for a different size?

  Yes, you can. However, if the cylinder is in a different exchange group, you’ll need to take out a new Cylinder Refill Agreement and pay the relevant charge for the new cylinder.  Head over to our Refills and Exchanges page to learn more about the different gas bottle categories and CRA charges.

• What are the cylinder exchange groups?

  Head over to our Refills and Exchanges page to learn more about the different gas bottle categories and Cylinder Refill Agreement (CRA) charges.

• How can I tell if my gas bottle is empty?

  The best way to tell if your gas bottle is empty is to have a look at the tare disk. If you look at the top of the gas bottle surrounding the outlet valve, you’ll see a circular aluminum disk. This shows the weight of the gas bottle when it doesn’t contain any gas and is displayed as two numbers either side of each other - in pounds (to the left) an

• I have an unwanted gas bottle, how do I return it?

  It’s important that we get gas bottles back when you no longer need them. We can then get them refurbished, refilled, and back out to customers who need them. Please head over to our Calor Centre page, where you can find the details of your local Calor Centre. Just reach out to them and they’ll be able to arrange collection from your property, or th

• How do I get a refund for the gas bottle I'm returning?

  Calor may from time to time offer a discretionary payment for cylinders returned after the 2-year period for up to a maximum of 5 cylinders per annum. Please contact your local Calor Centre for more information on returns.

• Which retailers will not offer a refund?

  We recommend calling our retailers before visiting to check they accept returns and offer refunds. To find your local retailer, head over to our Retailer Finder.   Here's a list of our retailers that won't issue a refund:  Applegreen Blue Diamond Central Convenience Stores Co-Operative Group Dobbies Garden Centres Fuel Express Go Outdoors Highway St

• Will Calor collect my gas bottle?

  Please contact your local Calor retailer who'll advise on the best way to return your gas bottle. Depending on your location, a collection may be possible. To find your nearest retailer, head over to our Retailer Finder.

• Is the cylinder refill charge a gas bottle deposit?

  No, the cylinder refill charge is not a deposit on a gas bottle. Calor always retains ownership of the gas cylinders, and the cylinder refill charge is paid by a customer in accordance with Calor’s Cylinder Refill Agreement (CRA).  The CRA entitles the customer to exchange the empty cylinder at an authorised Calor outlet for a full cylinder whenever

• How much does a Cylinder Refill Agreement (CRA) cost?

  Cylinder Refill Agreement charges vary depending on which gas bottle you’re purchasing. Here are the different categories: Butane Small Category Cube gas*, 4.5kg Butane, 7kg Butane £49.99 Butane Medium Category 12kg Butane*, 15kg Butane £49.99 Propane Small Category 3.9kg Propane, 6kg Lite*, 6kg Propane £49.99 Propane Large Category 12kg FLT Propane

• How do I change a gas regulator?

  In the video below, Appliance expert Steve Doggrell explains how to safely change a gas bottle regulator if it's damaged or if you need to change your cylinder size.

• How do I find my nearest gas bottle retailer/stockist?

  You can use our online Retailer Finder tool to locate your nearest gas bottle retailer. Simply pop in your postcode and we'll show you your nearest retailers. We recommend you call before travelling to ensure they have stock of the gas bottle you need.

• Can I order gas bottles online?

  Sure, just head over to our online gas bottle shop. You can also order your gas bottles from our retailers, and they may offer home delivery. To find your local retailer, simply enter your postcode in the Retailer Finder. We advise calling before travelling to ensure they have stock of the gas bottle you require.

• My regulator has stopped working, who do I contact?

  If you have a problem with your regulator, in the first instance reach out to the retailer you purchased it from.  Alternatively, if you require a new regulator, you can find Calor branded regulators and view our Essentials range of approved equipment that we recommend to be used with our LPG gas bottles by visiting the appliance shop.

• I have a portable heater that needs repairing, what should I do?

  Unfortunately, this isn't a service that we offer. A small handful of our Network retailers across the country do offer repairs on portable heaters. We recommend using the Retailer Finder to locate your nearest retailer and give them a call to check if this is a service they offer. Alternatively, you could get in touch with the retailer you purchase

• I need a cube gas bottle for my cube heater, where can I buy one from?

  The cube cylinder has been discontinued and regrettably there’s no suitable alternative gas bottle for this. Some retailers may still have limited stock of this cylinder size, so please call to check before travelling. You can find your nearest retailer using our online Retailer Finder.  If you purchased a Cube Heater between 1st January 2021 and 1s

• Can I exchange a gas bottle online?

  Yes, you can. If you visit our gas bottle shop and pop in your postcode, we can let you know if we cover your area. If you’re ordering a gas bottle within the same category group as the existing bottle you have to exchange, simply select ‘A replacement bottle’. If you’d like to exchange for a gas bottle in a different category group, you’ll need to

• Connecting and disconnecting gas bottles

  Once you've got the suitable regulator for your gas bottle, you might need some support when connecting and disconnecting your gas bottles.  We’re here to make things clearer. Here , you’ll find some videos and written guides to see exactly how to connect and disconnect your gas bottle safely.

• Can I get a 6kg Calor Lite cylinder?

  Unfortunately, the 6kg Lite propane cylinder has been discontinued. An alternative for this gas bottle would be the 6kg propane. which has the same regulator.  To find your nearest stockist, head over to our retailer finder and pop in your postcode. We advise calling before travelling to ensure they've got stock of the bottle you're after.