Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
All you need to do is give us a call on: 0345 766 1111. If you have the current meter reading handy - even better!
Homes on an LPG metered estate often share a storage tank (above or underground) located in a central location on the development. The LPG is distributed from the storage through underground pipes to each property.
We automatically read your meter readings twice a year. But for added peace of mind, you can provide us with your meter readings via Calor Account Online.
Calor’s metered estate tanks are fitted with Auto-ordering technology which monitors the levels of gas in the tank and sends us regular readings, so we know when to schedule the next delivery. It's just like being on mains gas.
As each property on a Calor metered estate is fitted with a meter, this records the amount of gas used by your home and you’re billed accordingly. You can manage your account online.
It’s possible to switch supplier if you live on a metered estate. However, this must be a group decision. To find out more about switching your LPG supplier, please contact us to book a free, no obligation site survey to discuss options.