Is the cylinder refill charge a gas bottle deposit?
Written by Sanjit Sandhu
Updated at July 27th, 2024
No, the cylinder refill charge is not a deposit on a gas bottle. Calor always retains ownership of the gas cylinders, and the cylinder refill charge is paid by a customer in accordance with Calor’s Cylinder Refill Agreement (CRA).
The CRA entitles the customer to exchange the empty cylinder at an authorised Calor outlet for a full cylinder whenever they need a refill, paying only for the gas. If the customer no longer needs further refills of gas, they can return the cylinder to an authorised Calor outlet and receive a partial refund (currently a minimum of £7.50) of the cylinder refill charge.