When will my paper-free statement email arrive?
When you opt for paper-free statements, we replace the printed copy of your statement with an e-mail which is sent to your registered email address. This will be sent typically around the 6th of the month in which your statement is due, which is about the same time that a paper statement will be received. You're able to view your statement at any time by logging in – you don't need to wait for your e-mail confirmation.