I've forgotten my username or password for my Calor account
Written by Sanjit Sandhu
Updated at July 27th, 2024
Please contact your local Customer Operations Centre on 0345 609 6202. Our contact centres now open Monday to Friday 8am to 6pm, and Saturday 9am to 1pm. They'll be able to tell you your user name, and then you'll be able to log on – or using the forgotten password process above, reset your password. Please note, that for security reasons Calor staff are not able to see or provide you with your password.