We hope that you find having your statement delivered electronically both quick and convenient. It's also helping Calor to reduce our impact on the environment by reducing carbon and saving paper. However, should you wish to have a paper copy of your statement delivered through the post again, you can simply switch between paper-free and paper statements by selecting ‘Billing Preference’ via the ‘Manage Account’ top menu option, and selecting the appropriate option.

Please note, that this change will only affect statement delivery if made more than 24 hours prior to your next statement being produced. You can print a physical copy of a statement at any time – even if you have opted for paper-free billing, by printing off the PDF document of the statement, available in the ‘Billing’ and ‘Statements’ section.